> ## Documentation Index
> Fetch the complete documentation index at: https://support.jomioz.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Run the visit

> Start the visit, finish it, then close the job. All of this is in the web app.

Open the visit at [app.jomioz.com](https://app.jomioz.com). On site, use the phone browser and the same login.

<Steps>
  <Step title="Open the visit">
    From **Schedule**, or from the job’s **Schedule** tab, open the visit.
  </Step>

  <Step title="Start it">
    Click **Start**. Jomioz asks **Mark this visit as in progress?** Confirm with **Start**.
  </Step>

  <Step title="Finish it">
    Click **Finish visit**. If a form is still open, Jomioz says **Form must be marked complete before finishing.** Complete that checklist, then finish the visit.
  </Step>

  <Step title="Close the job">
    When the work is done, click **Close job** on the job and confirm **Close job**. If you still need to bill, the job moves to **Requires Invoicing**.
  </Step>
</Steps>

<Tip>
  Photos and PDFs go on the job’s **Files** tab. Notes for the office go on **Notes**.
</Tip>

Finish can also stop for a missing signature or for photos. The visit says what is missing: customer sign-off, a number of photos, or before and after photos. Add those, then **Finish visit** again. Checklists, photos, a signature, and extra work are covered in [How to finish a visit](/help/job-finish).

**On my way** emails the customer that you are travelling. **Quiet** records the travel without a message. **Update ETA** sends a new arrival time, or **Quiet** skips another notification. **Email** and **WhatsApp** are the other choices in that menu. Both sit on the visit. They send when that message is set up under [Job settings](/settings/jobs).

If the customer added work that was not on the estimate, do not fold it into the invoice until they agree. That is a [change order](/help/change-order). Billing the finished job is [How to create an invoice](/help/invoice-create).