> ## Documentation Index
> Fetch the complete documentation index at: https://support.jomioz.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to use Find a Time

> Let Jomioz suggest an open slot, then book it.

Find a Time is for your team. It is not the calendar a customer uses on your website. That public picker is a booking question on a [request form](/settings/request-forms).

<Steps>
  <Step title="Open it">
    On **Schedule**, click **Find a Time**. You can also use **Find open times** or **Find better time** on a visit that already exists.
  </Step>

  <Step title="Say who and where">
    Pick the customer and the service address. **Missing location** means that customer has no service address yet. Add one, then search again.
  </Step>

  <Step title="Set the window">
    Set the dates and the duration. Click **Find time**.
  </Step>

  <Step title="Book a slot">
    Click **Schedule this time** on the slot you want. The visit is created and shows on the board.
  </Step>
</Steps>

The dialog title is **Find a time**. It says to pick a client and book an open time. **Customer & service address** is the search. **Search client or address…** finds a saved service address, because ranking uses travel to that site. **No client yet? Click an empty slot on the board instead.**

## Narrow the search

| Control                 | Effect                                                                                                                                |
| ----------------------- | ------------------------------------------------------------------------------------------------------------------------------------- |
| Start date and End date | The window. Shortcuts include **Today**, **Tomorrow**, **This week**, **Next week**, and **Custom**                                   |
| Duration in minutes     | How long the visit has to fit                                                                                                         |
| Time preference         | **Any time**, **Morning**, **Afternoon**, or **Exact window**                                                                         |
| Order by                | **Soonest** or **Least driving**                                                                                                      |
| Who                     | **Anyone** searches the team. **Specific** limits it to people you pick. Leave team members blank to search everyone who is available |
| Crew                    | Optional. Searches and books the whole named roster                                                                                   |

**Find time** runs the search. A slot can show **Suggested member**, estimated travel, and a label such as **Soonest**, **Least driving**, or **Only one free**. **Schedule this time** books the one you picked. On a job that already exists, the button is **Add visit to job**. **Next available** looks ahead about 30 days for this customer and duration.

**Save defaults** keeps the window and preferences for the next search.

## When nothing comes back

**No available slots** has a reason. Read it before you only widen the dates.

| Reason                                             | What to change                                                                                            |
| -------------------------------------------------- | --------------------------------------------------------------------------------------------------------- |
| Choose a customer and service location             | Add the service address. **Missing location** is this case                                                |
| Business hours are closed on the days you searched | Open [Company business hours](/settings/company), or pick days you are open                               |
| No team availability                               | Check working hours, or include more people                                                               |
| Time off, or pending time off                      | That person is treated as unavailable. Include someone else, or [move the leave](/help/schedule-time-off) |
| Calendar blocks                                    | A task or event is covering the hours                                                                     |
| Existing visits fill the hours                     | Shorten the duration, or **Try next week**                                                                |
| No availability in the next 30 days                | The next-available search found nothing for this customer and duration                                    |

Warnings on a slot that did match, such as **Outside hours**, **Travel uncertain**, or **Flexible hold**, mean you can still book it. They are not the same as an empty list.

What counts as free is set under **Settings → Schedule → Find a time**: **Suggest times…** (**Every 15 minutes**, **Every 30 minutes**, or **Every hour**), **Between back-to-back visits**, **Farthest drive we will offer**, and **Gap between jobs**. **Smarter assignment** ranks by skills, fairness, travel, and route fit, and **Default max visits per person per day** can cap the day. When it is off, the dialog says **Simple availability ordering** and ranking uses basic availability. Business hours still come from **Settings → Company**. A slot outside those hours is not offered.

Moving a visit that is already booked uses **Find better time**, then **Move here**. See [How to move a visit](/help/job-move).