> ## Documentation Index
> Fetch the complete documentation index at: https://support.jomioz.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Invoice settings

> What each control under Settings → Invoices changes for numbering, payment, the PDF, and chasing unpaid invoices.

Open **Settings → Invoices**. There are three tabs: **Configuration**, **Reminders**, and **Email & SMS**.

Country, tax, and whether new prices include tax are also under [Company → Tax](/settings/company). Saving fiscal setup there and here writes the same business setup. It applies to **new** invoices. Existing invoices stay as they were.

## Configuration

### Fiscal setup

**Where is your business based?** starts from the address you entered at signup. Once Jomioz Payments is active, country and currency for card payments are locked to that payments account.

| Choice                        | Effect on new invoices                                                                                      |
| ----------------------------- | ----------------------------------------------------------------------------------------------------------- |
| Registered to collect tax     | Standard VAT, GST, or sales-tax rates for that country are available                                        |
| Not registered to collect tax | Those standard rates stay hidden and invoices stay tax-free                                                 |
| Prices include tax            | Staff type the cash price the customer pays. Jomioz stores the amount before tax and adds tax in the totals |
| Full invoice                  | Itemized lines and customer details. This is the usual job invoice                                          |
| Simplified invoice            | A shorter format where your country allows it. The usual job invoice is **Full invoice**                    |

Names for tax, withholding, and regional rates are in [Rules for your country](/help/your-country).

### Invoice reference numbers

The **prefix**, **pattern**, and **next sequence number** are the legal series for new invoices. Drafts keep a temporary reference until you send, download a PDF, or issue the invoice. After invoices have been issued, that series locks: the prefix and the next number cannot be changed, and the sequence keeps moving on its own.

**Match invoice and job number** makes new invoice numbers follow the related job number. While that is on, the custom pattern is not used.

### Invoice display

**Include images on invoices** puts job photos on printed and downloaded invoices. The email layout can still look different depending on the customer’s mail app.

### Payment options

| Setting                           | What it does                                                                                                                                                  |
| --------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Accept card payments on invoices  | Customers can pay on the invoice link. Money goes to your Jomioz Payments account. This stays off until [Jomioz Payments](/integrations/stripe) is connected. |
| Offer tipping on invoice payments | Customers, and Tap to Pay, can add a tip when they pay. Turn it off if you do not take tips.                                                                  |
| Bank transfer                     | Remittance details print on the invoice. Save is refused until account details are filled in.                                                                 |
| Check                             | The invoice shows who to pay and where to send it. Save is refused until payable-to or a mailing address is filled in.                                        |
| Cash                              | Customers may pay in cash. Staff record it.                                                                                                                   |
| Other                             | Another manual method. Staff record it.                                                                                                                       |

Offline methods show on the invoice and in the email whether or not cards are on. Staff still record those payments by hand. Estimate deposits use these bank and check details too. They are not stored separately.

## Reminders

### Unpaid invoice reminders

**Send automatic payment reminders** emails the customer when a **sent** invoice is past due and still has a balance. Nothing goes out before the due date. Due on receipt counts as overdue the next calendar day in the company timezone. Use Net 7 if you want a week before the first chase.

| Setting                         | What it does                                                                      |
| ------------------------------- | --------------------------------------------------------------------------------- |
| Cadence presets                 | **Gentle**, **Standard**, or **Firm** fill in the timing below                    |
| First reminder (days after due) | How long after the due date the first email waits                                 |
| Then every (days)               | The gap between later emails for the same invoice                                 |
| Maximum reminders per invoice   | Stops after that many                                                             |
| Reminder email                  | The opening line. They still get the invoice summary, the pay button, and the PDF |
| Excluded customers              | No automatic reminder. You can still resend the invoice yourself                  |

When the switch is off, no automatic reminder is sent.

### Late fees and the next invoice

On the same tab, under the customer reminders:

**Apply late fees automatically** adds one late-fee line to an overdue sent invoice after the grace period. Each invoice gets at most one automatic late fee. It does not run on staged installment invoices, or on invoices that already have a fiscal snapshot. Add those charges by hand. Some countries also keep it off a fiscal invoice. That list is in [Rules for your country](/help/your-country).

The fee is a **flat amount** or a **percent of the balance due**. You can cap it, and you can skip invoices under a minimum balance.

**Nudge staff to create the next invoice** is an in-app reminder to the people on the job, not an email to the customer. It fires when a staged installment has been paid and the job still has an amount you have not invoiced. Who receives job alerts is under [Notifications](/settings/account).

## Email & SMS

This is the cover message when you **send** an invoice. Payment reminders are the tab above. Visit messages are under Jobs.

| Switch                             | Off                                       | On                             |
| ---------------------------------- | ----------------------------------------- | ------------------------------ |
| Custom email when sending invoices | Built-in email in the customer’s language | The subject and body you write |
| Custom SMS when sending invoices   | Built-in SMS in the customer’s language   | The SMS you write              |

Write a version per customer language. Until you add one, that language gets English. **Document message** is the line on the PDF, separate from the email. If that template is empty, the company profile message on the invoice is used, and a single invoice can still override it.

### Customer view

**Configure customer view** chooses branding and which details appear on drafts and the next invoices you send. Already-sent invoices keep the layout the customer received until you refresh that invoice’s customer layout from the invoice itself.

Invoice number, date, business name, and the core line amounts always stay on the document. You can still show or hide the logo, technician, customer email and phone, job number, service date, summary of work, purchase order, customer reference, and project name, and you can choose columns on the services and materials tables. Templates are **Professional**, **Minimal**, and **Accent**. The document title can read **Invoice**, **Tax invoice**, or whatever you type. Brand colours are optional.
