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Open the visit at app.jomioz.com. On site, use the phone browser and the same login.
1

Open the visit

From Schedule, or from the job’s Schedule tab, open the visit.
2

Tell the customer you are travelling

On my way emails them, or Quiet records the travel without a message. Update ETA sends a new arrival time the same way. These only send when that message is set up under Job settings → Visit messages.
3

Start

Click Start. Confirm Mark this visit as in progress? The job status moves to In progress. The visit can be travelling or on site while the job stays in progress.
4

Capture what the visit requires

Photos, customer sign-off, and before-work authorization follow Field work. A required checklist must be complete or Finish visit is blocked. Photos and PDFs also sit on the job’s Files tab. Office notes sit on Notes.
5

Finish the visit

Click Finish visit. If a form is still open, complete that checklist first. Mark complete on the schedule list sends you to the visit page for the same reason: the checklist, time, and signature have to be recorded there.
6

Close the job

When the work is done, click Close job. Confirm Close job. Fieldwork is marked complete and the job moves toward billing. If visits are still open, closing finishes any visit in progress and drops the rest. Turn on Notify customer in that dialog if they should get a completion message.
If the status says Requires invoicing, the next click is Create invoice. That bills the job. Bill extra work is only for lines added on a visit when the job is billed in stages, so those extras are not folded into a scheduled installment. The job timer (Start timer, then travel, on-site work, or a break) records time against this job when labor tracking is on. That is separate from the workday clock. See Time tracking.

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Why Finish visit stays off

Wrap up with customer lists what is left. Typical rows: Leave incomplete closes the wrap-up without finishing. Finish visit is the button once those rows are clear. Work added on the visit that was not on the estimate shows Add work / change order. Send it or record that they agreed on site before you treat it as part of the price. See Change orders.