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Time off is a block on the schedule. It is not a job, it has no customer, and it does not create an invoice. It tells the rest of the schedule that this person should not be offered that time.

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Request it

On Schedule, click Time off. The dialog is Request time off.
1

Set the days

First day and Last day (inclusive) are the range. The last day must be on or after the first day. Turn on All day when there is no start or end clock time. All day uses full calendar days in the company timezone.
2

Or set clock times

Leave All day off and set Start and End when the leave is only part of a day.
3

Add a note

Note to manager is optional. It is what the approver reads, for example a family trip.
4

Read the overlap, then submit

Jomioz checks scheduled visits in that range. No scheduled jobs overlap this range means the diary is clear. Otherwise the banner counts how many visits overlap, and you can open more of them from the list. You can still submit. The manager sees those visits when they review. Click Submit request.
Two things can happen on submit: If the check itself fails, the dialog says it could not check overlapping jobs. You can retry. Submitting with the warning still on is allowed.

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Approve or decline

Open the pending block. Review has Approve and Decline. Approve books it. The toast is Time off approved. Decline needs a Reason. Confirm decline sends that reason. The toast is Request declined. If someone else already decided it, the toast is This request was already decided.

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Withdraw or cancel

These are different.

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What the rest of the schedule does

While the block is pending or booked, that person shows as Unavailable when you assign a visit in the range: Pending time off or On time off. You can still save the visit. The dialog is warning you, not refusing the save. See How to assign people. On Crew availability, that person is Off, and a crew can show Off for the day. Move the overlapping visits if they should not stay booked across the leave: How to move a visit. Hide time off from the board without deleting it: Options → Show on schedule, then turn off Time off. The requests still exist. They are just not drawn.